Trust is earned

the Superworker way

Do the right thing, every time. Respect the ecosystem, preserve life, protect your data and partner with great people and companies. Orchestrate simply, measure honestly, and scale only what proves value, so work truly moves, today.

Orchestrate simply
Measure honestly
Scale what matters

Superworker aligns to the best in class cloud hosting and cybersecurity infrastructure. No fuss just competence.

Security, quietly rigorous

We protect what matters: access, data, change, and recovery. Hosted on Microsoft Azure with encryption in transit/at rest, SSO/MFA, role-based administration, audit logs, backups, and disaster recovery. You choose region; we keep data there by default. Supplier certifications (Azure ISO/IEC 27001/27017/27018) support your posture, without us overstating our own status.

  • Hosting and controls: Azure platform, encryption in transit (TLS) and at rest, RBAC, administrative MFA, auditable change control, backup & DR testing. 
  • Microsoft Learn
  • Identity and access: Enterprise SSO (e.g., Entra ID) and least-privilege roles; periodic access reviews and activity logging. 
  • Evidence on demand: Microsoft’s Service Trust Portal hosts Azure audit reports and certificates (customer sign-in required). 
  • Our controls included in the Assurance Attestations Pack: Security Overview + Incident Response Summary 

Preserving life, by design

Our Companion Coaching Assistant is assistive, transparent, and bounded by ethics. It never pretends to be human, aligns to professional coaching standards (ICF/EMCC/COMENSA), and escalates early when safety risk is suspected. Guardrails include non-impersonation (EU AI Act transparency), conservative prompts, minimal logging, and warm referral paths to people.

  • Always. Be clear it’s AI; offer human paths; keep interventions small and safe; escalate early. 
  • Never. Impersonate humans; provide therapy or regulated professional advice; encourage unsafe behaviour. 
  • References: 

Your privacy, respected

You own your data. We process it to run the service and meet the law. No selling telemetry, no training public models on your content. POPIA/GDPR aligned: you are Controller/Responsible Party; we act as Processor/Operator.

  • DPA: Template available on request; we support SCCs/UK IDTA where transfers are required. 
  • Access and rights: Requests and POPIA channels are in our PAIA Manual. 

Compliance matters

We’re not ISO-certified; our suppliers are. We operate aligned to those frameworks and provide an Evidence Pack your governance team can verify.

  • Supplier certifications (Azure): ISO/IEC 27001 (ISMS), 27017 (cloud controls), 27018 (PII in public cloud).  
  • Our artefacts (combined): Subprocessors, Data Flow & Residency, Security Overview, Incident Response, and Data-processing attestations are bundled in.

AI governance, implied

AI is assistive; people stay accountable. We subscribe to the EU AI Act’s risk-based approach (human oversight, risk management, data governance, testing/monitoring, transparency, record-keeping) and update as obligations phase in. The EU AI Act is active. Some practices are already banned. Further duties for general-purpose and high-risk AI roll out on EU-published deadlines.

Doing things the right way

We keep commitments clear and behaviour straight.

  • Ethics and conduct: Anti-bribery/anti-corruption; conflicts of interest; NDAs and confidentiality by default. Lawful processing. POPIA/GDPR duties honoured; roles and responsibilities documented in contracts and policy. 
  • ESG – Environmental impact: Efficient use of Azure; regional hosting to reduce needless data movement; remote-first implementation to cut travel. Microsoft Learn.
  • Governance:Change control, risk registers, audit-ready records; light footprint and measurable outcomes. 

Documents and downloads

  • EULA — terms of use and governing law.
  • Privacy Policy — how we collect, use, store, and protect data. [Download] 
  • PAIA Manual (POPIA) — access to information & processing overview. [Download]
  • Assurance Attestations Pack — combined: data-processing, sub-processors, data flow & residency, security, incident response, compliance. [Download] 
  • EU AI Act Attestation — alignment statement & commitments. [Download] 
  • Preserving Life — Guardrails & Attestation — Companion Coaching Assistant boundaries, ethics, and escalation. [Download]